Support
Get Flatproof support for beta issues, billing, accounts, self-hosted setup, uploads, integrations, and proofing workflows.
Contact
Email [email protected] with your account email, workspace or organization name, and a short description of what happened.
Flatproof is in public beta, so support is best effort rather than a guaranteed SLA. We still want real bug reports, rough edges, and setup snags. That is the point of the beta.
What We Can Help With
Beta Bugs
Report broken uploads, review surfaces, comments, approvals, notifications, or odd dashboard behavior.
Billing
Get help with Paddle checkout, plan access, invoices, cancellations, and eligible refunds.
Self-Hosted Setup
Ask for guidance on environment variables, storage, database setup, upgrades, and deployment checks.
Security
Send responsible disclosure notes, suspicious access reports, or share-link security questions.
Integrations
Troubleshoot Google Drive imports, Figma imports, website proofs, AI review, and email delivery.
Workflow Advice
Get help shaping a review flow for clients, teams, versions, and approvals.